Refund Policy for Click To Professionals
Last Updated: April 15, 2026
At Click To Professionals, we strive to provide high-quality CA, CS, and legal compliance services. We understand that circumstances may change, and we aim to be fair and transparent in our refund process.
1. General Policy
- All requests for refunds must be submitted in writing to [Your Email Address Here] or through our contact form on the website.
- Refunds are processed based on the stage of service completion and the nature of the service.
- Processing fees or administrative charges may be deducted from the refund amount.
2. Eligibility for Refund
2.1. Before Service Commencement
- If you cancel a service before we have commenced any work (e.g., filing, document preparation, consultation), you may be eligible for a full refund, minus any transaction processing fees.
2.2. During Service Process
- If you cancel a service after work has commenced but before completion, the refund amount will be determined based on the percentage of work completed and the resources utilized (e.g., professional time, government fees already paid).
- Government fees, stamp duties, or any third-party charges already incurred are generally **non-refundable**.
- A detailed breakdown of work completed and associated costs will be provided upon request.
2.3. After Service Completion
- No refunds will be issued for services that have been **fully completed** and delivered as per the agreed scope.
3. Specific Service Considerations
- Registrations (e.g., Company, GST): If government applications have been filed, government fees are non-refundable. Our professional fees may be partially refundable based on work completed.
- Filings (e.g., ITR, GST Returns): Once a return has been filed with the respective authority, no refund will be issued for that specific filing service.
- Consultation Services: Fees for completed consultation sessions are non-refundable.
4. Refund Process
- Request Submission: Send an email to [Your Email Address Here] with your service details and reason for refund request.
- Review: Our team will review your request within 5-7 business days.
- Approval/Denial: You will be notified of the approval or denial of your refund request, along with the eligible refund amount if applicable.
- Processing: Approved refunds will be processed within 10-15 business days and credited to the original method of payment.
5. Changes to This Policy
We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page.
6. Contact Us
If you have any questions about our Refund Policy, please contact us:
- By email: info@clicktoprofessionals.com
- By visiting this page on our website: https://clicktoprofessionals.com/
